Returns & Exchange Policy
LARAIB CREATION
🏠 About Our Products
Each LARAIB CREATION piece is handcrafted with care and attention to detail.
Since our items are made from metal and decorative materials, slight variations in color, finish, or texture are normal they make it unique
🔄 Return & Exchange Conditions
We aim to ensure you love your purchase. However, if something isn’t right, here’s how our return process works:
- Eligibility
You can request a return or exchange within 48 hours of receiving your order.
The item must be unused, in its original packaging, and in the same condition as delivered.
2. Non-returnable items:
Custom-made or personalized décore pieces Items damaged due to mishandling after delivery
3. Defective or Wrong Item:
If you receive a damaged or incorrect product, please contact us with clear photos of the issue. Once verified, we’ll arrange a replacement or issue store credit.
💸 Refunds
Refunds (if approved) are processed within 5–7 working days through the same payment method used for purchase.
In the case of Cash on Delivery, we’ll transfer the refund amount to your bank or mobile account after verification.
🚚 Exchange Process
You can exchange your order for another item of the same or higher value (price difference applies).
Exchange shipping costs are borne by the customer unless the item was faulty or incorrect.
📞 Need Help?
If you have any questions or need assistance with your return:
📩 Email: creationlaraib@gmail.com
📱 WhatsApp: +92 321 5911003
We’re available Monday to Saturday, 10 AM – 8 PM.